Innovation and customer satisfaction
Nestled in the scenic Taunus mountains near Feldberg, EDEKA Nolte in Königstein is more than just a supermarket – it’s a destination for quality and service. With six stores, two beverage outlets, and 65 dedicated employees across 2,000 square metres of retail space, EDEKA Nolte has built its reputation on putting customers first.
“We want to be innovative and want to guarantee our customers quick and easy empties returns” says store manager Andreas Hölz. Their experience with the TOMRA T100 has been consistently positive. They find the operation intuitive, and the speed of returns delivers convenience for their customers. Their employees are also impressed with how reliable and easy the machine is to clean.
Smart Features for Everyday Efficiency
Assistant Store Manager Oliver Yacoubian, who among other things oversees empties handling , highlights the practical benefits:
- Electronic door lock, so it can be unlocked with a PIN code instead of physical keys for greater convenience
- Optimized infeed with side guides to prevent bottles falling out
- Simplified cleaning
- Bag hook as an extra bonus for the customers
Not only is the TOMRA T100 a real upgrade to the TOMRA T9 in technical terms, it is also super stylish and fits in with the overall look of the TOMRA R2
Andreas HölzStore Manager at EDEKA Nolte, Germany
Designed with Sustainability in Mind
Sustainability is a core value at EDEKA Nolte. The store operates with energy efficiency in mind, supported by a photovoltaic system on the roof. The TOMRA T100 aligns perfectly with this commitment.
The design choices for the TOMRA T100 are informed by life cycle assessments conducted throughout the development process, ensuring every design choice is backed by real data rather than assumptions. This means reduced emissions without compromising on quality or performance .
For EDEKA Nolte, features like the dimmable display – which brightens when a customer approaches and dims when they step away – add another layer of sustainability. As Andreas Hölz says “[it] saves energy and protects the environment”.
More Than Machines: A Relationship That Works
EDEKA Nolte’s relationship with TOMRA spans many years. Oliver Yacoubian highlights the customer service as a key strength “when you call, there is always someone there for you.”
Would they recommend the TOMRA T100? Oliver Yacoubian does not hesitate: “It has a great design, is efficient and customer-friendly, exactly what you need in your day-to-day business. Anyone who wants to optimize their empties management should buy the TOMRA T100”