Contact details for our local service departments
Find the service department in your area
Asia-Pacific (APAC)
Australia
Phone: +61 1800 682 857
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China
Phone: +86 400 888 2470
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India
Phone: +91 988 616 3635
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Japan
Phone: +81 48 829 9081
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South Korea
Phone: +82 31 938 7171
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New Zealand
Phone: +64 0800 126 6722
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Taiwan, Hong Kong and Macao
Phone: +86 592 5720783
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Europe, Middle-East, Africa (EMEA)
Belgium
Phone:+32 16 396 386
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France
Phone: +33 4 88 93 85 30
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Germany
Phone: +32 16 396 386
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Italy
Phone: +39 0521 1190064
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The Netherlands
Phone: +32 16 396 386
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Spain
Phone: +34 872 552 640
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Türkiye
Phone: +90 216 526 3337
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United Kingdom
Phone: +44 116 218 1430
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Latin America (LATAM)
Chile
If your end product is fresh
(whole unprocessed):
Phone: +56 22 582 0590
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If your end product is processed
(frozen, dried, canned, cut, blanched, ...):
Phone: +56 22 332 1600
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North-America (NAM)
United States
If your end product is fresh
(whole unprocessed):
Phone: +1 877 402 1755
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If your end product is processed
(frozen, dried, canned, cut, blanched, ...):
Phone: +1 855 503 5951
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Our service
Maintenance
We provide highly skilled and trained field service engineers that can ensure high performance and quality solutions with support all year long, to ensure your food sorting or peeling equipment remains in excellent condition. Our preventive maintenance program keeps your TOMRA equipment in excellent condition, giving the maximum ROI and peace of mind for your business.
Spare parts
Spare parts are critical to the uptime and availability of your TOMRA system, and we truly believe all spare parts are not the same. This is why we only use original parts in each repair, because only TOMRA original parts meet TOMRA’s high-quality standards.
Extensive global network
We keep an extensive supply of spare parts in stock, for all TOMRA machines. If your machine breaks down, we are ready to ship the necessary parts as soon as possible to your site.
Parts on-site
All machines require maintenance at some point. Whether replacing worn-out parts, or simply renewing consumable items in your machines like tube lights, belts, lasers, etc. it is critical to have these parts in your warehouse, to dramatically reduce downtime, and minimize outages, since you don’t have to wait for parts to arrive.
Upgrades
We know that your TOMRA sorting equipment is an important capital investment for your business, and we continually strive to ensure that each machine we sell is supported through its lifecycle with extended upgrades and technology retrofits, to ensure you get the maximum return from your asset but are also able to stay at the forefront of technology solutions. TOMRA Food offers multiple upgrades on your sorting machine to continually improve its performance and extend your return on investment.
Turnkey installation and maintenance
Machine installation and delivery
From a complete turnkey project delivery with a dedicated project manager and installation team to equipment supply only, we have teams available to help ensure your equipment is installed effectively and optimized for maximum return on investment.